Freshly Delivered 🚚💨
Shipping Policy
🍪 Baking & Handling Times
Because our premium dog treats are oven-baked fresh daily and contain absolutely no artificial chemicals or synthetic preservatives, handling is critical to guarantee peak nutrition.
We require a clean window of 2-4 business days to prepare, bake, and safely package your order before dispatching it to our courier partners.
📦 Domestic Shipping Rates
We offer reliable flat-rate courier shipping across Malaysia. The baseline cost for standard delivery is:
Standard Delivery Fee: RM 8.00
🎁 Free Delivery Incentive
We love keeping your pup's tail wagging! Stock up on your favorite treat selections to trigger free delivery:
🐾
Free Shipping over RM 80.00
Order cart configurations containing a subtotal of RM 80.00 or more automatically unlock completely free delivery straight to your address!
🐾 Frequently Asked Questions
How long does it take to prepare my order?+
Because every batch is oven-baked fresh with no preservatives, we need 2–4 business days to bake, cool, and package your order before it is handed to our courier partner.
How much does shipping cost within Malaysia?+
We charge a flat rate of RM 8.00 for standard courier delivery anywhere in Malaysia — no zone-based surcharges.
When do I qualify for free shipping?+
Any order with a subtotal of RM 80.00 or more automatically unlocks free standard delivery. The discount is applied at checkout.
Do you ship outside Malaysia?+
Right now we only ship within Malaysia. Because our treats are fresh-baked with no preservatives, longer international transit times would compromise quality.
How will my order arrive?+
Orders are packed in sealed food-safe pouches to keep treats fresh in transit, then dispatched via our trusted local courier partner. You will receive a tracking reference by WhatsApp once your parcel is on the way.